Delivery information

Delivery information provided in this policy refers only to items purchased directly through this website. Any other purchases or contracts for service made through our other channels are subject to the terms and conditions as detailed. Specifically, this policy does not cover the purchase or request for credit card processing facilities, additional membership benefits or other contracted services.

  1. All deliveries to the UK mainland are free of charge, unless stated otherwise.
  2. Delivery is usually made within 48 business hours, however during peak periods delivery may take up to 5 business days. Please let us know if your order is urgent at the time of purchase.
  3. To secure delivery, payment must be made at the time of purchase by credit card or debit card. We do not currently offer payment on account or credit facilities for items purchases through our website.
  4. Delivery is usually made by a national courier and you may need to sign for the delivery. If the delivery cannot be signed for then a card will be left, you should follow the instructions on the card to arrange a further delivery or collection. Items returned to us by the courier may be subject to a re-stocking fee.

If you need any further assistance with a delivery or purchase please call our team on 0845 643 6397.